Steelcase Health product development team Network Map

Steelcase Health uses a human-centered and evidenced-based approach to design intuitive products, inspiring spaces, and experiences that are inclusive for all people involved in care.

A project team from Steelcase Health asked me to design a large visual that shows the expansive and diverse network they have created in service of a key strategic initiative.

The map includes information such as how many interactions the design team has had with specific contacts, what year those interactions took place, what type of interaction it was (information, co-creation or validation focused), what type of expertise a contact is bringing to the project, and how strong a relationships is, noted by the size of the circle. The map also calls out key interactions (internal or external) that were pivotal to the progress of the project.

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Steelcase Health Alliances Network map

After seeing the network map for a Steelcase Health project team (shown above), Steelcase Health Alliances asked for one for their division. Their map shows how a few key relationships provided access to a broad network.

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Steelcase Health Project X - Project Roadmap and Presentation Posters

A Steelcase Health product development team asked me to design an internal presentation aimed at corporate leadership.

The project roadmap is a wall-sized graphic displayed in the presentation room. It shows forecasts and trends in technology, the healthcare industry, population health, and how the market may respond in delivering healthcare through a diverse array of venues and methods.

The accompanying posters shows a product strategy that is proactive to the forecasts.

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Program timeline

The office of Innovation and Social Entrepreneurship (ISE) of the University of Michigan’s School of Public Health requested a graphic showing all the programs and experiments it had conducted since its inception. ISE was tasked with creating and hosting ways to engage students and faculty to take the immense knowledge housed within the university (faculty research) and transfer them into practice (use that knowledge to improve public health in the real world).

The timeline includes information such as which stakeholders a program engaged, how a program was initiated, how long a program ran for or if it persists, which departments within the school participated, level of student engagement, whether an experimental program led to the creation of another program, etc.

Programs map

The office of Innovation and Social Entrepreneurship (ISE) of the University of Michigan’s School of Public Health and Wayne County Health, Veterans and Community Wellness (WCHVCW) came together for a workshop to get a better understanding of all the programs WCHVCW delivers and how directly or indirectly it impacts Wayne County residents.

While mapping and color-coding everything out on a whiteboard, the WCHVCW staff realized that most “feel-good” programs like 4-H are all Michigan State Extension programs that residents do not associate with WCHVCW. Residents perceive interacting with WCHVCW as a “have to” instead of a “want to.”